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FAQs |
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Medical Tourism
What is Green Channel?
Green Channel is a customized healthcare service for medical tourism in India, along with Indicure's Personal Assistance Service. With Green Channel, the medical tourist gets priority treatment at our network of hospitals, personal assistance service, inland transportation and provides with various options of accommodation, rejuvenation and side trips to make their medical tourism in India successful.
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What all medical services are offered under Green channel?
Green Channel offers a wide range of medical and support services under one roof.
The medical specialties available are cardiology and cardiac surgery, neurology and neuro surgery, orthopaedics and joint replacements, ophthalmology, dentistry, cosmetic surgery, gastrology and gastric surgery, gynaecology, urology, infertility treatment.
The packages corresponding to surgical treatments include the fees for all the involved staff (surgeon, anesthesiologist, and nurses), stay in private room for fixed number of days as well as the costs of the compulsory pre surgical studies.
The support services include rehabilitation- physiotherapy, occupational therapy, speech therapy and skilled nursing care.
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What is the advantage of taking Green channel package?
GREEN CHANNEL provides you with:
- Priority treatment at our network of hospitals
- Complete personalized service and attention
- The comfort and privacy of modern, en-suite rooms with round the clock care.
- Services of a personal assistance
- Independent and unbiased medical advice through our panel of eminent medical experts.
- Wide range of accommodation options from serviced apartments to two to five star hotels for you after recovery and your loved ones accompanying you to India
- Rejuvenation from a spectrum of authentic and traditional Indian wellness treatments and experiences in a stylish and soothing ambience.
- Side trips from an array of our passionately selected and arranged trips
- Seamless follow up care arranged on returning home.
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Why is there difference in prices between western countries and India?
The prices are low in India because of :
1 Low cost of endowment
2 Favorable exchange rate: one dollar equals 43 Indian rupees.
Therefore, for people living in western countries, India is a very favorable destination for seeking treatment. India offers equally good treatment at a fraction of cost, and there is no waiting time
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How credible are Medical institutions and medical professionals in India?
Indicure works only works with the best physicians of the country. Indicure has its own internal criteria to choose the medical specialists and medical professionals. Most of our network partners are trained in the west and have years of experience of working in the western countries .The patient can go through the CV of the physician and the details about the hospital that will attend him/her.
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How and when I need to pay?
Indicure would send you the detailed itinerary and the estimated cost of procedure and stay in India. You would require to pay 40% of the cost for securing the booking, which is refundable after deducting administrative charges if you decide not to undergo the procedure.
You can pay through wire transfer/ telegraphic transfer/ remit money online from your country. When in India you can pay in cash or through traveler's cheque/ demand draft.
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What if I must postpone my trip due to personal reasons?
If the patient must postpone the trip due to personal reasons after the deposit was made, he/she may ask for a reschedule. Indicure will stick to the original price for 3 months after the date in which the trip was postponed, but once that period elapses, the package's price could be modified. The deposit will be held and considered as payment on account. Visit the section Terms and Conditions of the Service to see the cancellation policy.
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What if in the pre-surgical consultation the physician resolves that I cannot undergo the treatment?
Indicure recommends asking all your questions before the trip, especially if you suffer from any diseases such as diabetes, cardiopathies or high blood pressure that can call for special cares in order to carry out the procedure.
If the procedure is cancelled by decision of the physician, we will abide by the cancellation policy. Visit the section Terms and Conditions of the Service to see the cancellation policy.
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What are the options of stay after I am discharged from the hospital and before I leave India?
There are a host of options to choose from after you are discharged from the hospital and before you go back home.
You could choose between a homely stay of our serviced apartment or a range of two to five star hotels.
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What if I decide to leave earlier?
The treating doctor/ surgeon decide the minimum time that the patient will need to stay in India in order to recover favorably. We advise you to go according to the treating doctor's recommendation. However, if you decide to leave earlier, then neither Indicure nor the treating doctor or institution can be held responsible.
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What if I decide to stay longer in India?
If you wish to stay longer, Indicure can provide you with various options of rejuvenation, accommodation, side trips and can arrange the same for you in India
to make your medical tourism in India pleasent.
How would I follow up with my surgeon in India after I come back home?
We ensure that your GP or Hospital Consultant has a full record of the discharge notes including details of the surgical procedure undertaken, X-rays, MRI scans etc. from the Indian hospital to ensure the follow up care and any physiotherapy is swiftly integrated.
Our doctors in India can liaise with your local GP or specialist to ensure that everything is fine even after you go back.
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