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FAQs (Home Health Care)



Home Healthcare



What services can I avail at my home?

You can avail a host of services at home. Post hospitalization care, Rehabilitation therapy, Hospice care, Specific medical conditions, Child care services, Elder Care can be availed in the comfort and security of your home. top




Where are the Home Healthcare services available?

We offer Home Healthcare services in Delhi and NCR i.e. Gurgaon and Noida. top




Can I trust the physicians and therapists?

Indicure works with the best of specialists and therapists. We have internal criteria and only those healthcare professionals who qualify on the criteria are chosen to work with us.

All our nurses and therapists are licensed professionals from reputed institutes. They are quite expert and experienced in handling various disorders. top




How would I be informed about my elder's health if I gift them these services?

You would be regularly informed about the health status and other requirements of your elders through an e-mail. If there be any emergency, you will be contacted over phone if you wish so. top




Why should I seek services from HOMEKURE rather than an individual nurse / therapist?

There are many advantages of availing the healthcare services from an organization rather that an individual.
  • We provide all the home healthcare services of nursing, physical therapy, occupational therapy, speech therapy under one umbrella.
  • Our specialists, care managers, nurses and therapist work in close coordination to ensure speedy recovery of the patient.
  • We continuously keep in touch with your physician to provide a comprehensive plan of care.
  • We provide continuous, professional efficient and reliable services.
  • We have qualified professionals and choose them to work with us only after they qualify our criteria.
  • We work in a very systematic manner and provide you with the complete documentation to ensure seamless continuous care.
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Is it more expensive to avail Homekure services rather than treatment from an individual therapist?

No, Homekure services are not expensive as compared to the services of an individual therapist. In fact, with the customized healthcare plan being made by our team of nurses and therapist it costs less and is more convenient, reliable and effective as compared to seeking services from an individual therapist. top




What are the advantages of in-home rehabilitation therapy?

There are many benefits of providing high-quality rehabilitation services to a patient in the comfort his/ her own home, which include:
  • Family members and friends of the patient can play a vital role in early recovery of a patient. Closeness of a family member not only boosts morale but provides a sense of security to the patient.
  • The needs of the patient can be assessed within the context of his/ her own home and the therapist can evaluate the patient's ability to function within his or her environment and thus can provide therapy accordingly.
  • The need for adaptive equipment and therapeutic intervention can be identified; also the therapist can identify the safety concerns and environmental barriers with respect to the recovery of the patient.
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When and how can I make payment for Seenear circle membership and Homekure services?

The payment for Seenear circle and Homekure services is to be made in advance, before the commencement of services.

If you are not in India, you can make the payment through wire transfer/ telegraphic transfer or remit money online.

If you are in India, you could make the payment in cash, through cheque or demand draft. top




Who can pay for services?

The subscriber (someone who is availing the services for some one else) or the beneficiary (recipient of the services) any one can pay for the services. top




Can I gift the Seenear Circle membership to other than my parents?

Yes, you can gift Seenear circle membership to any of your elders above the age of 50. The beneficiary can be your uncle, aunt, grandparent, friend's parents or even your teacher or mentor whom you want to show that you care.top




Is the membership transferable?

No, the membership can be gifted to one beneficiary at one go. It is valid for a year and cannot be transferred in between.top




Can non members avail Extensive care?

Extensive care involves thorough health assessment of your elders and requires a comprehensive health check to determine the level of care required. So, it is advisable to have the membership to avail extensive care options.

Otherwise, you can choose Homekure services for any specific requirement.top




What if I decide to discontinue the Seenear care membership or Homekure services in between?

If you decide to discontinue the services for any personal reasons, you cannot extend the membership nor can transfer it to anyone else. Please read Terms and Conditions for this. The membership is valid for one year and can neither be transferred to anyone else nor can be extended beyond one year.

The Homekure services will be delivered according to the health plan made by our specialist, nurses and therapist in coordination with your physician with your consent. The services cannot be extended nor transferred.

Please note that the amount paid towards Home healthcare services is non refundable. top
 







 
 

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