Medical Tourism Process
Every medical tourism process follows a certain protocol in order to provide hassle free medical treatment solution. Mentioned in this section is IndiCure's medical tourism process and how we undertake each case personally and efficiently to give our patients transparent healthcare solutions.
We have briefly listed below a systematic guide and information about key exchanges, which will be of help to both you and the surgeon and will help IndiCure in serving you better.
Step 1 - Cost estimate and guidelines
A general first inquiry is made from your i.e. the patient's end. We respond with relevant information, including all-inclusive cost estimates for the surgery, a basic outline of the surgical and recuperation period for your selected surgical procedures. You can initiate the medical tourism process by contacting us.
You can Contact us by filling the online Inquiry form or by email, Skype or through telephonic call.
We encourage you to provide us with the medical history and all relevant details to give us a better perspective of your complete requirement.
Step 2 - Medical evaluation by the selected surgeon
Information is the key for both patient and surgeon. All medical questions are forwarded to the surgeon for his expert professional input. The medical history together with any additional medical requirements will allow the surgeon to make an initial medical evaluation.
Following the surgeon's initial medical feedback, we will be happy to co-ordinate any further queries you may have with the surgeon regarding details or particulars of the surgery and the expected results. If need be, we will also arrange for a telephonic consultation with the selected surgeon at a mutually convenient time.
It is considered best if you could send across your photos and supporting medical reports/records, if any, to IndiCure through e-mail or upload the same through our Medical History Form.
We will continue to communicate with you before your arrival, as information is vital for both patient and surgeon. We will also be happy to get you in touch with previous clients who are willing to share their experiences.
Step 3 - Your arrival in India
We at IndiCure treat you as our honoured guest to India and welcome you with warm hospitality of – Athithi Devo Bhava - the Guest is equated to God.
We will receive you at the airport in an appropriate vehicle depending on your medical condition and safely drop you to your destination(hospital/hotel). For elective surgical procedures, we can also provide you with a range of privately driven air-conditioned vehicles.
Step 4 - Pre-operative consultation with the surgeon
After your arrival, the first visit to the surgeon is scheduled as early as possible. The surgeon you have selected shall answer all your questions to your satisfaction, in the terms you understand. After understanding the anticipated outcome of your surgery, you and the surgeon shall therefore concur about your expectations of the end result. You are free to discuss alternatives, if any, and thoroughly understand the risks of the procedure. Neither you nor the surgeon is under any obligation until after your pre-operative consultation. The fee quoted in the initial inquiry will be confirmed after further personal medical evaluation by the surgeon. The balance due after payment of the deposit is payable directly to the surgeon or at the Medical Facility at your pre-operative consultation. Payment can be made via cash, traveller's checks, Visa or Master Card.
Step 5 - Pre-Surgery and Surgery
IndiCure's patient support team member will accompany you to the medical facility on the day of the surgery. The team member shall ensure that you are admitted and ready for surgery after a pre-surgery consultation with the surgeon and the specialist anaesthesiologist. Any further questions can be addressed at this consultation.
Step 6 – Recuperation
It is customary for patients to recuperate in the town of surgery for the required post-operative period. This requirement is dependent on the nature of the procedure. We offer a choice of recuperation accommodation packages that include accommodation, certain meals, transfers to the airport along with medical assistance and support.
Step 7 – Trips
After the approval from your surgeon, we will discuss the most suitable trip options. All the arrangements and requirements will be done bearing in mind your medical condition and comfort. IndiCure will also look into all the necessary arrangements and bookings.
Step 8 - Feedback and back home
Once you are through with your intended itinerary and medical tourism process, we will solicit your feedback on the whole experience in India, including the operating surgeon, medical facility, IndiCure's services, etc.
We constantly endeavour to improve our offerings and services, hence, we greatly value your input, suggestions, and comments. Your candid and honest feedback gives us critical insights into improving the complete approach for our future guests.
Once back home, we encourage you to keep in touch with us, as your healing progress is important and if at any stage you have any further queries, we would appreciate if you contact us. We ensure to respond promptly.